Roundtable: Improving the Client Experience in KYC Without Compromising Effectiveness

Roundtable

2026-04-21 | 03:15 PM - 03:55 PM (GMT+00:00) London

Information

  • How do onboarding and KYC teams balance regulatory requirements with effective and efficient onboarding times for new clients?
  • How can firms leverage advanced technologies, such as digital identity verification (IDV), intelligent document processing, and workflow automation, to reduce onboarding friction without compromising compliance?
  • How should firms standardise KYC data across business lines, products, and jurisdictions to reduce the duplication of onboarding information requests?
  • To what extent are firms exploring corporate digital identity (CDI) to improve the client experience, and what are the main barriers to adoption?